Privateer Transforms AWS Cloud Operations with AlertD's Agentic Platform

Discover how Privateer uses AlertD on AWS Marketplace to drive automation, enhance security posture, and ensure compliance.

Key takeaways
Privateer, a geospatial intelligence company running on AWS, procured AlertD through AWS Marketplace in February 2026 and moved from discovery to purchase in days. AlertD's AI agents improved Privateer's security posture by more than 50 percent, saved more than 10 percent on its AWS bill in a single month, gathered CMMC compliance evidence in seconds instead of hiring two full-time employees for six months, and turned more than 140,000 CloudWatch metrics into actionable intelligence on the way to 99.99 percent availability.

Benefits

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Overview

Privateer, a leader in geospatial intelligence, leverages multipurpose cloud infrastructure on AWS to accelerate performance, strengthen compliance, and reduce operational costs. Using AlertD's Agentic Platform for AWS, Privateer gained real-time visibility, actionable insights, and automated optimization across its AWS environment.

Privateer addressed its challenges by procuring AlertD, an agentic cloud operations solution, on AWS Marketplace. Within weeks of deployment, AlertD proactively identified concrete improvements to security posture and compliance. It also identified and helped the team implement a 10 percent cost reduction, figured out solutions to several fleetwide performance problems, and moved closer to achieving 99.99 percent application availability.

OPPORTUNITY | Confronting Cloud Complexity at Scale

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An AI company focused on solving some of the world's most complex challenges, Privateer depends on Amazon Web Services (AWS) to power its applications, infrastructure, and innovation. Its Elements platform fuses satellite, terrestrial, and customer data to deliver multi-domain situational awareness to government and enterprise customers.

Managing a sophisticated AWS environment was becoming increasingly complex. Cloud infrastructure, AI workloads, compliance requirements, security threats, and performance demands were all growing simultaneously. Relying on manual scripts and siloed tools, Privateer's DevOps and site reliability engineering (SRE) teams spent hours—sometimes days—investigating issues, collecting compliance evidence, optimizing costs, and analyzing performance metrics.

These tasks frequently accumulated in operational backlogs, forcing teams into a reactive posture. Ryan Raines, Sr. Director of DevOps at Privateer, says, "We're an AI company that believes in automation, and like everyone else, we're asked to do more with less. The traditional pain points—security, cost, compliance, and performance work that took hours or days—were holding us back."

Privateer needed a solution that could act as a force multiplier for its cloud operations team while allowing the company to continue scaling efficiently without expanding headcount.

SOLUTION | Seamlessly Procuring an Agentic Solution on AWS Marketplace

The answer came in the form of AlertD, an AWS Partner and provider of agentic cloud operations software that transforms AWS telemetry into intelligent, actionable insights through AI-powered agents. Geoff Hendrey, founder and CEO of AlertD, says, "AWS is one of the most powerful and dynamic platforms on the planet. AlertD is the agentic teammate that helps organizations harness every bit of it. Faster decisions, tighter security, smarter spending, and better performance—all running 24/7, all on autopilot."

AlertD's platform ingests and normalizes data from across AWS services, creating a unified data layer that's purpose-built for AI agents. Organizations can deploy always-on agents that continuously monitor and optimize security, compliance, performance, and cloud costs, allowing engineering teams to focus on high-value work instead of operational toil.

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Privateer's engagement with AlertD began in February 2026. The company discovered the solution through AWS Marketplace and quickly moved from evaluation to production deployment. "We listed AlertD on AWS Marketplace because that's exactly what our customers wanted," Hendrey says. "It streamlines legal, procurement, and billing into a single trusted motion."

For Privateer, AWS Marketplace played a critical role in accelerating adoption. Rather than navigating lengthy procurement cycles, Privateer was able to evaluate, purchase, and deploy the solution quickly through existing AWS procurement channels. "Procuring AlertD through AWS Marketplace was streamlined end to end and easier than we expected," Raines says. "The entire journey—discovery, trial, value realization, and purchase—happened in days, not months. We got the tool in our hands quickly and went straight to the work that actually moves the business."

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AlertD integrates directly into the tools Privateer's engineers already use, including command-line interfaces via Model Context Protocol that work with tools like Anthropic Claude Code and Slack, so teams can remain productive without introducing additional dashboards or management consoles. Once deployed, AlertD became an always-on operational teammate for Privateer's cloud operations organization. Privateer deployed AlertD within its own virtual private cloud using an AWS CloudFormation template, keeping operational data inside its AWS environment. The platform continuously ingests telemetry and operational data from more than 100 AWS services, including compute, storage, networking, observability, security, and cost-management services. AlertD's AI agents analyze that data, identify meaningful signals, and surface prioritized recommendations and actions.

OUTCOME | Faster Insights, Stronger Security, and Lower Cloud Costs

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One of the most powerful capabilities has been AlertD's ability to use natural language interactions. Instead of manually reviewing dashboards, correlating alerts, and jumping between tools, engineers receive contextualized insights quickly. "The ability to ask agents complex questions in natural language has changed how we work—and we're never going back," says Raines. "Tasks that used to take weeks now happen in seconds."

AlertD's AI agents continuously understand Privateer's environment, flag misconfigurations and other security risks in seconds, and deliver remediation guidance prioritized by business impact. Rather than overwhelming teams with alerts, the platform uses large language models that Privateer prefers, like Anthropic and OpenAI, to contextualize findings and surface only the issues that require attention. As a result, Privateer improved its overall security posture by more than 50 percent.

By identifying underutilized and idle resources, recommending right-sizing opportunities, and supporting deprecation efforts, AlertD helped Privateer reduce AWS spending. "AlertD optimized our AWS spend through deprecation and right-sizing, saving more than 10 percent on our cloud bill in a single month," Raines says. "That alone made AlertD pay for itself."

Compliance represented another significant area of impact. Privateer needed to satisfy Cybersecurity Maturity Model Certification requirements to continue serving key customers. Traditionally, gathering AWS artifacts and supporting compliance audits would have required substantial manual effort and additional staffing. AlertD automated the collection and organization of compliance evidence, gathering the required AWS artifacts in seconds. This automation eliminated the need to hire two full-time employees for six months while enabling the company to achieve compliance milestones in weeks rather than months.

Performance monitoring and optimization also improved significantly. Amazon CloudWatch alone produces more than 140,000 detailed metrics across the company's infrastructure, which is too many for any human to understand. But AI agents are well equipped to understand at scale. AlertD transforms that overwhelming volume of data into actionable intelligence, from flagging anomalous CPU and memory utilization to pinpointing 4xx client errors and 5xx server errors. The result has been meaningful improvements in uptime and progress toward a target of 99.99 percent application availability.

AlertD democratizes AWS knowledge to the whole engineering organization, and Privateer is now planning to expand AlertD usage beyond its core cloud operations DevOps team. Future objectives include self-service, natural-language access to operational insights that enable every developer and data scientist to understand and manage the AWS services supporting their applications. "AlertD has fundamentally changed how we operate on AWS," Raines says. "The agents act like teammates—not just another tool that piles work onto humans. The impact on my cloud operations team has been game-changing; they're performing 10 times better now."

"AlertD has fundamentally changed how we operate on AWS. The agents act like teammates—not just another tool that piles work onto humans. The impact on my cloud operations team has been game-changing; they're performing 10 times better now."

— Ryan Raines, Sr. Director of DevOps, Privateer

About AlertD

AlertD, an AWS Partner, offers AI agents for AWS cloud operations: a zero-configuration, AI-native platform that helps DevOps, SRE, security, and compliance teams get more value from the AWS services they already run across traditional and AI infrastructure, automating cost, security, compliance, and performance analysis that once took hours or days.

AWS Services Used: AWS Marketplace · Amazon CloudWatch · AWS CloudFormation